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Qonnections 2019
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269672 - How Wendy's is Transforming through Data Driven Insights

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Session Description

Wendy’s vision is to become the world’s most thriving and beloved restaurant brand by delighting every customer the Wendy’s way. With over 6,600 restaurants worldwide, Wendy’s generates hundreds of thousands of customer data points from each restaurant each day.

To help the brand thrive, improve customer experience, and harness the power of the common point-of-sale system, Wendy’s BI team set out on a journey to modernize its existing technology and simplify their reporting processes. With these changes, the business intelligence team has been able to provide the organization with timely, accurate, and actionable insights, all while increasing cross-functional collaboration.

In this session, Melanie Trudell talks about Wendy’s multi-year journey of moving from data to insights through a cloud technology suite of tools and the power of Qlik.

Attendance is on a First Come, First Served basis. Arrive early to guarantee your seat in this session.


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Breakout
45 minutes
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